{"id":84,"date":"2025-11-10T06:17:17","date_gmt":"2025-11-10T06:17:17","guid":{"rendered":"https:\/\/fljpcb.com\/?page_id=84"},"modified":"2025-11-14T06:30:23","modified_gmt":"2025-11-14T06:30:23","slug":"faqs","status":"publish","type":"page","link":"https:\/\/fljpcb.com\/hy\/resources\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"84\" class=\"elementor elementor-84\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82297c9 e-flex e-con-boxed e-con e-parent\" data-id=\"82297c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b0a7b1 e-flex e-con-boxed e-con e-parent\" data-id=\"8b0a7b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b50582 elementor-widget elementor-widget-html\" data-id=\"1b50582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n:root{ --primary: var(--e-global-color-primary, #0066cc); }\n.philifast-faq{ font-family: system-ui, -apple-system, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial; max-width:1000px; margin:0 auto; padding:28px; }\n.faq-header{ display:flex; align-items:center; gap:16px; margin-bottom:18px; }\n.faq-title{ font-size:28px; font-weight:700; color:var(--primary); margin:0; }\n.faq-sub{ color:#475569; margin:0; font-size:14px }\n.faq-controls{ display:flex; gap:8px; margin-bottom:18px; }\n.btn{ background:transparent; border:1px solid var(--primary); color:var(--primary); padding:8px 12px; border-radius:6px; cursor:pointer; font-weight:600 }\n.faq-list{ list-style:none; padding:0; margin:0; display:grid; gap:10px; }\n.faq-item{ border-radius:12px; border:1px solid #eef2f7; overflow:hidden; box-shadow:0 6px 18px rgba(15,23,42,0.04); }\n.faq-q{ display:flex; justify-content:space-between; align-items:center; padding:16px; cursor:pointer; background:linear-gradient(0deg, rgba(0,0,0,0.01), rgba(0,0,0,0.01)); }\n.faq-q h3{ margin:0; font-size:16px; font-weight:700; color:#0f172a }\n.faq-q button.toggle{ background:var(--primary); color:#fff; border:0; width:36px; height:36px; border-radius:8px; display:inline-grid; place-items:center }\n.faq-a{ padding:16px; font-size:14px; line-height:1.6; color:#0f172a; border-top:1px solid #eef2f7; display:none; }\n.faq-item[aria-expanded=\"true\"] .faq-a{ display:block }\n.faq-meta{ margin-top:12px; font-size:13px; color:#475569 }\n\/* small mobile tweaks *\/\n@media (max-width:640px){ .philifast-faq{ padding:16px } .faq-title{ font-size:22px } }\n<\/style>\n\n  <section class=\"philifast-faq\" aria-label=\"Philifast Frequently Asked Questions\">\n    <div class=\"faq-header\">\n      <div>\n        <h1 class=\"faq-title\">Philifast \u2014 Frequently Asked Questions<\/h1>\n        <p class=\"faq-sub\">Detailed answers for quotations, manufacturing, assembly, testing and delivery.<\/p>\n      <\/div>\n      <div style=\"margin-left:auto; text-align:right\">\n        <div class=\"faq-meta\">Need personalized support? <strong>Email:<\/strong> sales@fljpcb.com<\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-controls\">\n      <button class=\"btn\" id=\"expandAll\">Expand all<\/button>\n      <button class=\"btn\" id=\"collapseAll\">Collapse all<\/button>\n    <\/div>\n\n    <ul class=\"faq-list\" id=\"faqList\">\n\n      <!-- Ordering & Files -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>How do I request a quote and what files do you need?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>To get an accurate quote upload your Gerber files or BOM (for assembly) via our online quoting tool, or email them to sales@fljpcb.com. For PCB-only quotes, send standard Gerber RS-274X files and a drill file. For PCBA, include the BOM (CSV or XLSX), pick-and-place (XY) file, and any assembly drawings or notes.<\/p>\n          <p class=\"faq-meta\">Tip: Label layers clearly (Top\/Bottom silk, solder mask, mechanical) to speed up DFM review.<\/p>\n        <\/div>\n      <\/li>\n\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What is the typical lead time for prototypes and production?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Lead times vary by quantity and complexity. Typical PCB prototype turns start at 24\u201372 hours for standard FR4 1\u20132 layer boards. Multilayer, heavy copper, or controlled-impedance boards require longer (5\u201314 business days). For PCBA, assembly lead time depends on component sourcing; if Philifast sources parts expect an additional 3\u201310 business days.<\/p>\n          <p class=\"faq-meta\">We offer rush options for urgent projects \u2014 contact sales for availability and pricing.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Materials & Capabilities -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What materials and board types do you manufacture?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Philifast manufactures boards using common materials: fr4 (including halogen-free), fr4 high Tg, Rogers\/high-frequency laminates, metal-core (aluminum\/copper), ceramic substrates, and flex\/rigid-flex constructions. We support single-sided through multilayer boards (up to customer-specified stackups), heavy copper, and controlled impedance.<\/p>\n          <p class=\"faq-meta\">If you need a custom stackup, provide impedance targets and we will propose a build with simulated values.<\/p>\n        <\/div>\n      <\/li>\n\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What are your minimums (MOQ) and maximum board sizes?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Minimums: Many prototype services accept 1 PCS; for specialized processes (FPC, rigid-flex) MOQs may apply. Standard maximum panel size is 500\u00d7500 mm but can vary by process and material. Contact us if you need very large panels or small batch specialized runs.<\/p>\n          <p class=\"faq-meta\">MOQ and pricing are shown in the online quote after file upload.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Tolerances & Capabilities -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What manufacturing tolerances and track\/space capabilities do you offer?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Standard capabilities: minimum trace\/space down to 4\/4 mil on standard fr4. For HDI and advanced processes we can go to 3\/3 mil or better depending on layer count and surface finish. Minimum drill size for mechanical holes typically 0.3mm; microvias are supported in HDI stacks. Ask for capability sheets for exact tolerances per process.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Surface finish & coatings -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Which surface finishes and solder mask colors do you support?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Standard finishes: HASL (lead-free), ENIG (gold), OSP, Immersion Silver, Immersion Tin. Solder mask colors: green (default), red, blue, black, white, yellow \u2014 custom colors available on request. Silkscreen can be white or black by default.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Certifications & Quality -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What quality certifications do you hold?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Philifast maintains ISO 9001 and ISO 14001 processes across relevant facilities and follows RoHS\/REACH compliance for materials. We offer IPC-A-600 and IPC-A-610 inspections on request and can support UL and other customer-required certifications for specific projects.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Testing -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What electrical and functional tests do you provide?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Standard tests: 100% electrical test (flying probe) for prototypes, in-circuit testing (ICT), functional testing (FCT), automated optical inspection (AOI), X-ray for BGA inspection. We can also provide burn-in, environmental stress testing, and custom test fixtures for volume production.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Assembly specifics -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Do you source components or should I provide them?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Both options are available. If you supply parts, provide a complete, validated BOM and package images where possible. If Philifast sources parts, we will quote component cost and lead times \u2014 note that global shortages may extend procurement lead times. We report component sources on request and can prefer approved vendors.<\/p>\n        <\/div>\n      <\/li>\n\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>How do you handle component shortages and substitutions?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>When a component is unavailable we notify you and suggest equivalent alternatives (with datasheets) for approval. For long-term contracts we can maintain safety stock or suggest redesign options to reduce single-source risk.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Pricing & Quotes -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What is included in the quoted price for PCBA?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>PCBA quotes typically include board fabrication, stencil (if required), placement\/setup fees, labor for SMT and through-hole work, basic testing (AOI\/flying probe), and component procurement if requested. Freight, customs, extended testing, and special packaging are usually charged separately \u2014 these items are shown on the proforma invoice.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Change, cancellation, rework -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Can I change or cancel an order after placing it?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Changes are possible before production starts. Once the order moves into fabrication or procurement, cancellations may incur fees equal to materials purchased and labor spent. Contact support immediately to discuss options.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Shipping & Incoterms -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What shipping methods and Incoterms do you support?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>We ship via express couriers (DHL, FedEx, UPS), sea freight, and air freight. Common Incoterms are FOB, CIF, DAP \u2014 specify your preferred terms when requesting a quote. Duties and local import taxes are not included unless otherwise specified in the contract.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Packaging & kitting -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Can you provide custom packaging, labeling, and kitting?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Yes. We offer custom labeling, bagging, taping, and kitting services for assembly orders. For high-volume production, we can design packaging to meet your retail or warehouse requirements.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Lead-free \/ RoHS -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Do you manufacture RoHS \/ lead-free boards?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Yes \u2014 we support RoHS-compliant processes and lead-free soldering by default. If your product requires leaded processes for legacy components, discuss this with our engineers; special handling and declarations will apply.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Intellectual property and NDA -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>How do you protect my design and IP?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Philifast signs NDAs on request and uses role-based access controls internally to protect designs. Files are stored in secured systems and access is limited to project personnel. Discuss specific IP protections with your account manager for additional contractual measures.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Returns & Warranty -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>What warranty do you provide and how are defects handled?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>We warranty workmanship against manufacturing defects for a defined period (typically 90 days) and will repair or replace defective units after failure analysis confirms factory fault. For volume production, warranty terms can be included in the contract.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Design for Manufacturability -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Do you offer DFM\/DFT review services?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Yes. Philifast provides DFM\/DFT feedback to improve yield and reduce cost. Upload your design and we will highlight panelization, assembly issues, component placement concerns, and test point recommendations.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Custom processes -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>Can you do conformal coating, potting, or chassis assembly?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Yes. We provide conformal coating, selective coating, potting, and final product integration (box build) services. For chassis-level assembly and mechanical integration, provide mechanical drawings and acceptance criteria.<\/p>\n        <\/div>\n      <\/li>\n\n      <!-- Contact & Support -->\n      <li class=\"faq-item\" aria-expanded=\"false\">\n        <div class=\"faq-q\" tabindex=\"0\">\n          <h3>How do I contact support or request a sample?<\/h3>\n          <button class=\"toggle\" aria-hidden=\"true\">+<\/button>\n        <\/div>\n        <div class=\"faq-a\">\n          <p>Email sales@fljpcb.com for pricing and samples. For technical queries use mkt@pcbasail.com. We also have live chat and regional sales contacts for larger projects.<\/p>\n        <\/div>\n      <\/li>\n\n    <\/ul>\n  <\/section>\n\n  <script>\n    (function(){\n      const faq = document.getElementById('faqList');\n      const items = faq.querySelectorAll('.faq-item');\n      function toggleItem(li, expand){\n        const is = li.getAttribute('aria-expanded') === 'true';\n        li.setAttribute('aria-expanded', expand ? 'true' : 'false');\n        const btn = li.querySelector('.toggle');\n        btn.textContent = expand ? 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Email: sales@fljpcb.com Expand all Collapse all How do I request a quote and what files do you need? + To get an accurate quote upload your Gerber files or BOM (for assembly) via our online quoting tool, or [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":27,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-84","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQs - Philifast - Fast PCB &amp; PCBA Manufacturer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fljpcb.com\/hy\/resources\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"Philifast \u2014 Frequently Asked Questions Detailed answers for quotations, manufacturing, assembly, testing and delivery. 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